FirstView Parent App

firstview app

FirstView is a bus tracking and communications app, offered in partnership with First Student, the district's transportation provider.
The FirstView app offers parents live bus tracking with custom alerts and notifications. To get started using FirstView, please follow the steps below. If you should have questions, please contact Transportation at 660-885-2644.

FirstView ParentView by First Student: Getting Started

1). Download the FirstView ParentView App
Go to web.firstviewapp.com or find FirstView in the App Store or Google Play. Follow the instructions to download the app to your smartphone and create an account.

2). Set Up Your Profile
Open the ParentView app from your home screen and begin the registration process. You’ll be asked to:
Select State/Province: Missouri
Select District: Clinton School District
District Code: J5GN
Route Name: This will be your child's bus number
You’ll then be prompted to REGISTER*.
*Registration information pertaining to your student’s route is provided by your school district. FirstView Customer Support cannot provide this information to you.

3). Follow a Route
Once you have confirmed your account, login and select Profile to “Add A Student” with the information you received from your school district. Next, you will select AM/MID/PM Route, search for your route name (bus number) and select your school (if applicable).

4). Setup Distance Alerts
To setup alerts for tracking the bus, you will be prompted to “Configure Notification”. Select the location you want to track the bus to, choose a geofence size around your location, and set your time range. When the bus enters your geofence within the time range selected, you will get a notification that the bus is near. Students should still be at their assigned bus stop 10 minutes prior to the scheduled arrival time.

5). Receive Notifications
Go to Settings and select “Notification Recipients” to add email notifications for up to 3 recipients, including yourself. From this screen, you can also edit your Profile or follow another route. Alerts and notifications from your district or the bus depot will appear under Notifications in the menu.
*To receive push notifications, you must allow your mobile device to receive notifications from the FirstView app. You will be prompted upon downloading the app or you can confirm/update your settings within your phone’s app settings.

6). Ask for Help or Give Suggestions
FirstView provides a dedicated customer support team Monday through Friday to assist you:

  • Call toll-free 888-889-8920 from 7:00 a.m. ET to 5:00 p.m. ET
  • Email Customer Support at [email protected]
  • Use the in-app “✉” button (right corner) to provide feedback
  • Call the Clinton School District Transportation Department, 660-885-2246

 

 


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